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Civicore

Legal

Privacy Policy

Last updated: 27 May 2026

1. Who we are

Civicore ("we", "us", or "our") is an independent civic-tech platform operating in the Republic of Kenya. We are not affiliated with any political party, the IEBC, or any government body.

2. Scope of this policy

This policy describes how we collect, use, store, and share personal data through our marketing website at civicore.co.ke. The application at app.civicore.co.ke has its own privacy notice presented at sign-up.

3. Legal basis

Our processing is governed by the Kenya Data Protection Act, 2019 ("KDPA"). The lawful bases on which we process data on this website are:

  • Consent — for marketing communications.
  • Performance of a contract — for handling demo requests.
  • Legitimate interests — for site security and analytics.
  • Legal obligation — for tax, audit, and regulatory records.

4. What we collect

  • Contact-form submissions — full name, email, organisation, role, phone, and message body.
  • Privacy-safe analytics — aggregate page views and Web Vitals; no third-party cookies.
  • Server logs — IP, user agent, and request metadata, retained for 30 days.

5. How we use it

  • To respond to your enquiry.
  • To improve the site's performance and accessibility.
  • To prevent abuse (rate-limiting, anti-spam).

6. Retention

Contact-form submissions are retained for 24 months after the last meaningful interaction, unless you request earlier deletion.

7. Sharing

We do not sell personal data. We share data only with processors necessary to operate the site — Resend (email delivery), Vercel (hosting & analytics) — under data-processing agreements.

8. Your rights under KDPA

  • Right to be informed about processing.
  • Right of access to your personal data.
  • Right to rectification.
  • Right to erasure.
  • Right to restrict processing.
  • Right to data portability.
  • Right to object.

To exercise any of these rights, email privacy@civicore.co.ke.

9. Cookies

See our Cookie Policy for details.

10. Changes to this policy

We will update this page if our practices change. The "Last updated" date above always reflects the current version.

11. Contact

Email privacy@civicore.co.ke for any privacy enquiry.